Senior QA Lead (Manual) - All LATAM Countries - Fully Remote

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Requirements:

• Proficiency in testing web and client-server applications.
• Understanding of NoSQL concepts and SQL-based testing.
• 3+ years in quality assurance and test engineering.
• 2+ years of experience leading QA teams.
• Experience ensuring software QA practices related to design and code reviews.
• Ability to oversee the development of System and Integration Test plans.
• Proficiency in creating test plans, test cases, and traceability matrices.
• Experience in capturing, reviewing, prioritizing, and triaging defects.
• Ability to report to Delivery Lead and track overall status.
• Experience in onshore and offshore coordination.
• Strong understanding of software development methodologies like Scrum or Kanban.

Responsibilities:

• Identify, communicate, and track quality risks, gaps, and issues.
• Keep stakeholder groups informed about testing progress and lead triage meetings.
• Scrutinize and validate software and business requirements.
• Maintain traceability from requirements to tests and defects.
• Create metrics to gauge product performance.
• Establish and elevate QA processes, providing guidance to team members.
• Define and measure quality metrics.
• Lead testing for admin system conversions and develop test strategies across products.
• Cultivate a quality-centric culture within engineering.
• Serve as the primary point of contact for release quality.
• Develop and maintain test plans and drive the evolution of QA processes.
• Collaborate with engineers to prioritize and manage issues.
• Report, track, and coordinate the resolution of defects.
• Manage training and mentorship for QA teammates.