Local Marketing Advisor

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Requirements:

• College Degree.
• 3+ years’ experience managing Google Search Ads and/or Facebook Ads.
• 2+ years in customer service or client communication and upselling.
• Excellent written and communication skills.
• Ability to thrive in a performance-based environment under deadlines and structured goals.
• Extremely organized and methodical with excellent time management skills.
• Ability to learn processes and teach others.
• Detail-oriented.
• Dedicated and passionate.
• Ability to work both independently and as part of a team.
• Demonstrated track-record of sales or customer service successes.
• Positive attitude.

Responsibilities:

• Execute outreach plans based on segmented performance and opportunity.
• Proactive outreach via phone, email, and webinars.
• Educate clients on digital marketing services.
• Assist with budget changes and service enrollments.
• Train and delegate outreach tactics to team members.
• Track all communication and upsell activity using Zendesk.
• Report activity to the Director of Local.
• Work with the enrollment team on tracking new vs. existing enrollments.
• Assist in retention efforts when needed.