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Sales Development Representative, East (Remote, Boston, NYC or Toronto)

Posted 4 days agoViewed

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📍 Location: Boston, NYC, Toronto

💸 Salary: 78500.0 - 81300.0 USD per year

🔍 Industry: Technology

🏢 Company: Grafana Labs👥 501-1000💰 $240,000,000 Series D over 2 years agoSoftware Development

🪄 Skills: Communication SkillsProblem SolvingCustomer serviceRelationship managementSales experienceLead GenerationResearch skillsCRM

Requirements:
  • Located in Boston, NYC or Toronto.
  • Maintain a positive attitude in the face of criticism, rejection, or failure.
  • Proven history of following through with goals and commitments.
  • Quick learner, able to take initiative, excellent at problem solving.
  • Insatiable sense of curiosity and able to think strategically and tactically.
  • Demonstration of success in a non-sales goal-oriented environment.
Responsibilities:
  • Using email, phone, and social media, manage the initial sales process including responding to inbound leads.
  • Understand customer needs and identify key client decision-makers.
  • Create and evolve customized email and social media strategies for outreach to prospects.
  • Build rapport and long-term relationships with users and community members.
  • Maintain understanding of competitors, open source ecosystem, and industry trends.
  • Follow up on inquiries and solve problems for Grafana users.
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