Manager, Renewals & Expansion

Posted 4 days agoViewed

💎 Seniority level: Manager, 5+ years

📍 Location: Atlanta, Indianapolis

🔍 Industry: Medical device software

⏳ Experience: 5+ years

🪄 Skills: LeadershipProject ManagementStrategic ManagementNegotiationAccount ManagementCross-functional collaborationCustomer Success

5+ years of experience in account management, client success, or related fields.
Demonstrated experience in leading teams and achieving revenue targets.
Proven ability to recruit, develop, and lead high-performing teams.
Strong understanding of account management best practices, including relationship management.
Bachelor’s degree in business, management, or a related field.

Provides leadership for the Renewal & Expansion team, defining and executing the team's vision, strategy, and goals.
Drives customer retention and growth through upsells, cross-sells, and renewals.
Facilitates executive-level customer discussions to identify opportunities for value creation.
Recruits, trains, and mentors a high-performing team of Renewal Specialists.
Monitors and reports on key metrics related to retention and expansion performance.