Sr. Salesforce Project Manager

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Requirements:

• 5+ years project management experience with packaged software or custom development implementation on the Salesforce Platform.
• Experience working in a professional services/consulting environment.
• Experience applying Agile approaches to project management.
• Experience with salesforce.com serving as project manager or scrum leader.
• Experience with estimation/sizing and SOW/Change Order contracting.
• PMP or Scrum Master certification preferred.
• Salesforce or AI delivery/solution experience, specifically overseeing blueprint and implementation projects.
• Certified Salesforce.com Admin with either Sales Cloud or Service Cloud Consultant certifications.

Responsibilities:

• Monitor and manage project financials, scope, and schedule to ensure project stays on track for assigned client projects.
• Drive implementations of high-quality AI and digital service solutions.
• Act as primary day-to-day point of contact for the client and the operational aspects of the project.
• Facilitate or co-lead with customer project manager regular status meetings with project team, sponsors, and all stakeholders.
• Assist consultant team members in the delivery of client presentations during requirements, design, pilot and user acceptance testing sessions.
• Plan, initiate & manage Business-to-Business (B2B) CRM systems and AI software projects.
• Coordinate IT project teams to ensure client business requirements are effectively incorporated into design specifications.
• Assess business implications for each project stage.
• Execute role of Agile Scrum Master and guide the software development lifecycle (SDLC) process.