Email Customer Service Representative - no experience needed - work remote

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Requirements:

• No prior experience in customer service is necessary; we provide training and support.
• Strong written communication skills and a customer-focused mindset.
• A positive attitude and willingness to learn in a remote setting.
• Good organizational skills and the ability to multitask effectively.
• Basic computer skills and familiarity with email platforms.
• Reliable internet connection and a suitable workspace for remote work.

Responsibilities:

• Respond to customer inquiries and resolve issues through email communication.
• Provide detailed information regarding products, orders, and returns.
• Document customer interactions accurately in our CRM system.
• Participate in training programs to enhance your knowledge about our products and customer service techniques.
• Collaborate with the customer service team to ensure a cohesive support experience.
• Maintain professionalism and empathy in all communications with customers.