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User Researcher

Posted 11 days agoViewed

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💎 Seniority level: Proven experience as a User Researcher in a public sector context.

📍 Location: United Kingdom

🔍 Industry: Technology consultancy

🏢 Company: Default Portal

🗣️ Languages: English

⏳ Experience: Proven experience as a User Researcher in a public sector context.

🪄 Skills: Data Analysis

Requirements:
  • Bachelor's degree in a relevant field (e.g., Human-Computer Interaction, Psychology, Sociology).
  • Proven experience as a User Researcher in a public sector context.
  • Familiarity with GDS standards and experience guiding services through assessments.
  • Excellent communication and collaboration skills.
  • Strong problem-solving abilities and a proactive approach to user-centred design.
Responsibilities:
  • Understanding and representing the voice of the user throughout the product development lifecycle.
  • Guiding digital services through Government Digital Service (GDS) assessments, taking services from Discovery, Alpha, Beta to Live.
  • Approaching user engagement from a design-led perspective.
  • Collaborating effectively with Product Managers, Content Designers, and Interaction Designers in multidisciplinary teams.
  • Integrating user research insights into the product development process.
  • Analysing and synthesising research data to provide clear findings that inform decision-making.
  • Involving colleagues in the analysis and synthesis process, fostering consensus and challenging assumptions.
  • Commitment to inclusive research practices and understanding user diversity.
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