User Researcher

Posted about 2 months agoViewed

💎 Seniority level: Senior, 5+ years in user research, with at least 2 years in a healthcare-related field

📍 Location: United Kingdom

🔍 Industry: Healthcare

🏢 Company: C the Signs👥 11-50💰 $6,768,904 Series A almost 3 years agoHospitality Health Care

⏳ Experience: 5+ years in user research, with at least 2 years in a healthcare-related field

🪄 Skills: PythonData AnalysisTableauMentoringCross-functional collaborationData visualization

5+ years of experience in user research, with at least 2 years in a healthcare-related field.
Deep understanding of healthcare professionals’ workflows and the unique challenges of designing for healthcare environments.
Proven experience working with EHR systems and other healthcare technologies.
Advanced expertise in qualitative and quantitative research methods.
Proficiency in tools such as SPSS, R, Python for data analysis, and Tableau, Power BI for data visualization.
Experience with user research platforms like UserTesting, Lookback, Optimal Workshop.
Excellent communication skills for presenting findings to technical and non-technical stakeholders.
Bachelor’s degree in a relevant field; advanced degrees are a strong plus.

Develop and execute a comprehensive user research strategy, aligning research initiatives with business goals and product vision.
Lead qualitative and quantitative research efforts, including user interviews, field studies, surveys, usability testing, and advanced analytics.
Synthesize data into actionable insights and recommendations, creating research reports and dashboards.
Collaborate with designers to improve user interfaces and experiences.
Lead user research across B2B, B2B2C, and B2C products.
Stay ahead of industry trends and champion best practices in user research and healthcare innovation.
Define, track, and communicate user-centric KPIs.
Work closely with cross-functional teams to integrate research findings.
Ensure compliance with healthcare regulations and data privacy standards.
Mentor junior researchers.

Posted about 1 month ago

📍 United Kingdom

🧭 Contract

🔍 Technology consultancy

🔧 Requirements

Bachelor's degree in a relevant field (e.g., Human-Computer Interaction, Psychology, Sociology).
Proven experience as a User Researcher in a public sector context.
Familiarity with GDS standards and experience guiding services through assessments.
Excellent communication and collaboration skills.
Strong problem-solving abilities and a proactive approach to user-centred design.

💡 Responsibilities

Understanding and representing the voice of the user throughout the product development lifecycle.
Guiding digital services through Government Digital Service (GDS) assessments, taking services from Discovery, Alpha, Beta to Live.
Approaching user engagement from a design-led perspective.
Collaborating effectively with Product Managers, Content Designers, and Interaction Designers in multidisciplinary teams.
Integrating user research insights into the product development process.
Analysing and synthesising research data to provide clear findings that inform decision-making.
Involving colleagues in the analysis and synthesis process, fostering consensus and challenging assumptions.
Commitment to inclusive research practices and understanding user diversity.

Data Analysis

Posted about 1 month ago