Senior Product Manager, Field Experience

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Requirements:

• Proven experience as a product manager or product owner in SAAS environment.
• Previous experience working within agile and scrum frameworks, leading cross-functional teams through iterative product cycles.
• Strong leadership and decision-making abilities, with a proactive approach to identifying problems and proposing innovative solutions.
• Commercially minded, balancing customer needs with business goals.
• High degree of empathy, understanding customer needs, and using this insight to drive product direction.
• Next-level communication skills with the ability to articulate the voice of the customer and inspire teams.
• Data-driven mindset, relying on data to define problems and measure success.
• Operate with a high level of autonomy and consistent drive for continuous improvement.
• Ownership, ambition, and a results-driven mindset.

Responsibilities:

• Take full accountability for leading a product team, including product discovery, shaping, delivery, and ensuring successful outcomes.
• Drive clarity and alignment across the team, stakeholders, and organization, fostering collaboration and ensuring shared understanding of product goals.
• Conduct both qualitative and quantitative research to deeply understand customer needs, challenges, and behaviors.
• Act as the voice of the customer within the organization, ensuring customer feedback is consistently integrated into the product development process.
• Own the near-term roadmap and develop solutions that align with strategic objectives.
• Prioritize and deliver features that have a significant impact on both customers and the business.
• Build detailed product plans, oversee execution, and implement key success metrics.
• Coordinate the release process, ensuring smooth and effective product launches.