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Customer Service Representative - No Experience Needed - Work Remote

Posted 7 days agoViewed

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💎 Seniority level: Entry, no prior experience needed

📍 Location: United States, Australia, Canada, New Zealand, United Kingdom

🏢 Company: The House Of Mercier

🗣️ Languages: English, additional languages are a plus

⏳ Experience: No prior experience needed

🪄 Skills: Customer serviceOrganizational skillsWritten communicationMultitaskingFluency in EnglishAbility to learnStrong communication skillsCRM

Requirements:
  • No prior experience in customer service is needed; full training will be provided.
  • Fluency in English; additional languages are a plus.
  • Strong communication skills with a focus on customer care.
  • Ability to work independently in a remote environment.
  • Positive attitude and a willingness to learn.
  • Strong organizational and multitasking abilities.
  • Access to a reliable internet connection and a quiet workspace for remote work.
Responsibilities:
  • Engage with customers through various communication channels including phone, email, and chat to assist with their inquiries.
  • Deliver exceptional service by identifying customer needs and providing prompt solutions.
  • Document customer interactions accurately in our CRM system for tracking and follow-up purposes.
  • Learn about our product offerings and company policies to inform customers effectively.
  • Collaborate with team members to enhance the customer experience.
  • Participate in training sessions and ongoing development to improve service skills.
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