Spanish Speaking - Customer Service in Athens, Greece - Fully Paid Relocation

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Requirements:

• Fluent in Spanish, both written and spoken; proficiency in English is essential.
• Excellent communication and interpersonal skills with a strong customer-centric approach.
• Ability to multitask and manage priorities in a fast-paced environment.
• Strong problem-solving skills with keen attention to detail.
• Previous experience in customer service is preferred, ideally in an international or tech-related context.
• Familiarity with CRM systems and customer support tools.
• A positive attitude, adaptability, and enthusiasm for experiencing a new culture.
• Willingness to relocate to Greece.

Responsibilities:

• Provide outstanding customer support to Spanish-speaking clients through various channels, including phone, email, and chat.
• Address customer inquiries and resolve issues effectively to ensure high levels of satisfaction.
• Maintain comprehensive knowledge of the company's products and services to assist customers accurately.
• Document all customer interactions in the company's CRM system to keep precise records.
• Work collaboratively within a team to enhance customer service quality and share knowledge.
• Participate in training and development sessions to continually improve service skills.
• Offer feedback and suggestions to improve processes and overall customer experience.