Medical VA (Spanish Bilingual) (Mexico)

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Requirements:

• Previous experience as a medical virtual assistant or similar role.
• Fluent in both Spanish and English, with excellent verbal and written communication skills in both languages.
• Proficient in using electronic medical record (EMR) systems.
• Strong attention to detail and accuracy, ensuring proper record-keeping and documentation.
• Ability to prioritize tasks and work independently.
• Excellent customer service skills and ability to maintain professional relationships with patients and healthcare professionals.
• Willingness to learn and adapt to new technologies and processes.

Responsibilities:

• Answer phones and take detailed messages.
• Communicate with patients and doctors.
• Schedule and manage appointments.
• Translate documents and assist with language interpretation as needed.
• Assist with medical billing and insurance verification.
• Maintain patient records and ensure accuracy and confidentiality.
• Provide general administrative support to the medical team.