Apply

Back Office Specialist with Dutch and French - Remote from Spain

Posted 9 days agoViewed

View full description

πŸ“ Location: Spain

πŸ’Έ Salary: 21000.0 - 22800.0 EUR per year

πŸ” Industry: Life sciences

🏒 Company: Teleperformance Spain

πŸ—£οΈ Languages: Dutch, French, English

πŸͺ„ Skills: CRMData management

Requirements:
  • Experience on data management, quality and cleaning.
  • Native/advanced level of Dutch.
  • B2 level of English or higher.
  • Experienced user in CRM.
  • Good verbal and written communication skills in appropriate language.
  • Motivation & personality for seeking customer satisfaction and resolution.
  • Ability to take initiative, prioritize, and manage time effectively.
Responsibilities:
  • Preparation / maintenance of site access documents to access customer sites.
  • Working on quotes / quote acceptance and customer returns / Tracking numbers & missing documentation.
  • Working with relocation team and schedulers to ensure Purchase Order availability for transportation services.
  • Contacting customers to supply necessary documents and information.
  • Explaining quote setup to customers and clarifying questions regarding pricing and discounts.
  • Arranging pickup with the carrier for parts collection.
  • Following up with customers after shipping replacement parts.
Apply