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Technical Program Sr Manager

Posted 9 days agoViewed

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💎 Seniority level: Senior, 5 years

📍 Location: California, Colorado, Connecticut, Florida, Georgia, Illinois, Massachusetts, Missouri, North Carolina, New Jersey, New Hampshire, New York, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin

💸 Salary: 127357.0 - 143277.0 USD per year

🔍 Industry: Corporate wellness

🏢 Company: Wellhub

🗣️ Languages: English, Spanish

⏳ Experience: 5 years

🪄 Skills: OAuthTechnical support

Requirements:
  • 5 years of proven experience as a technical sales professional.
  • Knowledge of SAML, OAuth, JWT Single Sign-On.
  • Experience with SFTP and file transformation.
  • Understanding of information security concepts and requirements.
  • Experience with APIs and SaaS platform integration.
  • Basic understanding of enterprise business systems and technologies.
  • Strong written and verbal communication skills.
  • Drive to learn and grow in both technical and business areas.
  • Analytical and problem-solving skills in fast-paced environments.
  • Passion for exceptional technical documentation.
Responsibilities:
  • Work with clients and their technology teams to integrate Wellhub with their processes and systems.
  • Act as a first point of contact for client information security due diligence.
  • Drive platform and process enhancements based on client interactions.
  • Conduct meetings with stakeholders regarding Wellhub platform capabilities.
  • Serve as the primary contact for client technology teams.
  • Identify and resolve integration and implementation issues.
  • Provide scheduling, technical issue resolution, and consulting.
  • Ensure high client satisfaction and responsive service.
  • Document solutions to integration challenges.
  • Teach best practices for platform implementation and configuration.
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🔥 Technical Program Sr Manager
Posted 9 days ago

📍 California, Colorado, Connecticut, Florida, Georgia, Illinois, Massachusetts, Missouri, North Carolina, New Jersey, New Hampshire, New York, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin

🧭 Full-Time

💸 127357.0 - 143277.0 USD per year

🔍 Corporate wellness

  • 5 years of proven experience as a technical sales professional.
  • Knowledge and experience with SAML, OAuth, and JWT Single Sign-On implementations.
  • Languages: English and Spanish is a plus.
  • Experience with SFTP and file transformation.
  • Knowledge of key information security concepts and due diligence processes.
  • Experience with APIs and integration implementations for a SaaS platform.
  • Thorough understanding of integration concepts and methodologies.
  • Strong written and verbal communication skills.

  • Work with clients and their technology teams to define integration processes for the Wellhub platform.
  • Act as the primary contact for client information security due diligence reviews.
  • Drive enhancements by providing innovative requirements to Product Management and Development.
  • Participate in stakeholder meetings and system development processes.
  • Identify and resolve integration and activation issues.
  • Provide responsive customer service and maintain high client satisfaction.
  • Document solutions to integration problems and contribute to training materials.

OAuth

Posted 9 days ago
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