Sr. Solutions Engineer

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Requirements:

• 1-2 years of relevant experience in a technical or customer-facing role.
• Peers would describe you as passionate, technical, hard-working, fun to be around, and someone who takes initiative.
• Demonstrate an interest in customer success.
• Excellent written & verbal communication skills, including presentation acumen.
• Detail-oriented, organized, and a good team player.
• Bias towards finding solutions rather than shutting down ideas.
• Ability to relate to Lucid Software's products and culture.
• Capable of thriving in a fast-paced, startup-type environment.
• Experience working in a customer-facing environment.

Responsibilities:

• Create and deliver custom technical demos of the Lucid product suite to prospects and customers.
• Become a respected product expert internally and a source of knowledge for customers.
• Engage in creative and strategic problem-solving to address inefficiencies in SE team operations.
• Respond to security-related inquiries and alleviate concerns.
• Engage frequently with Product and Engineering teams to communicate customer challenges and successes.
• Other duties as assigned.