Apply📍 United States, British Columbia, Ontario, India, Colombia
🔍 AI and technology solutions
- 10+ years of consulting experience in delivery leadership related to iterative software development as a Project Manager, Program Lead, Engagement Lead, or similar roles.
- 5+ years of experience leading customer engagements with teams of 15+ individuals.
- 5+ years of experience selling and delivering business solutions on Salesforce or AWS, demonstrating delivery approaches for various project sizes.
- Strong experience with Salesforce, Amazon Connect, and Contact Center technology.
- Expertise in agile software delivery methodologies including Scrum, Kanban, SAFe, and Lean.
- Experience managing established technology departments with mature program management processes.
- Demonstrated ability in writing SOWs and handling project scope discussions.
- Develop, own, and manage customer relationships from a delivery perspective across the NeuraFlash portfolio ensuring seamless execution for clients.
- Provide oversight on project teams to ensure successful delivery using a hands-on approach, serving as an escalation point and ensuring compliance, quality delivery, and client satisfaction.
- Participate in customer sales cycles to build rapport, understand project scope and staffing needs, and collaborate on account growth.
- Transition customers from sales to project delivery smoothly, including overseeing SOW reviews and kickoff facilitation.
- Ensure appropriate project team staffing and risk management in collaboration with operations and leadership.
- Act as a thought leader for customers driving transformational outcomes and managing a team focused on individual development goals.
- Drive internal initiatives regarding solution delivery capabilities and contribute to leadership and brand advocacy for NeuraFlash.
AWSProject ManagementSoftware DevelopmentAgileSalesforceSCRUM
Posted 8 days ago
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