Back-Office Manager / Executive Assistant

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Requirements:

• Bachelor's degree in Business Administration, Information Systems, or related field preferred.
• 3-5 years of experience in administrative support or back-office management.
• Proven expertise in CRM systems management and workflow automation.
• Experience in data management and report generation.
• Proficiency in CRM platforms and Microsoft Office Suite.

Responsibilities:

• Customize and maintain the CRM system.
• Ensure data accuracy and provide CRM training.
• Oversee data collection and analysis for program evaluation.
• Generate reports on key metrics and present findings.
• Manage the executive's calendar and correspondence.
• Assist in project planning and tracking.
• Draft and edit documents for executives.