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New Balance Customer Support (Dutch with English) - Remote

Posted 17 days agoViewed

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💎 Seniority level: Entry

📍 Location: Spain

💸 Salary: 19400.0 EUR per year

🔍 Industry: Apparel and Footwear

🏢 Company: CPM InternationalAdvertisingEmailOutsourcingMarketing

🗣️ Languages: Dutch, English

🪄 Skills: Communication SkillsProblem SolvingCustomer serviceAttention to detailOrganizational skillsEmpathy

Requirements:
  • Fluent in Dutch with excellent English language skills.
  • Passion for delivering exceptional customer service.
  • Proactive approach to resolving issues.
  • Attention to detail and strong organizational abilities.
  • Ability to handle sensitive situations with care.
Responsibilities:
  • Skillfully address product inquiries and resolve customer issues via phone, email, chat, and social media.
  • Understand customer needs, analyze problems, and offer tailored solutions.
  • Gain in-depth knowledge of products and services to become a New Balance expert.
  • Embody company values and serve as a brand ambassador.
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