Release Coordinator

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Requirements:

• Bachelor’s degree in related field.
• Knowledge of customer service techniques and standards.
• Proven development and motivational skills.
• Several years of banking experience preferred, specializing in Deposits, Loans, GL or Back Office Operations.
• Working knowledge of Google Suite and MS Office (Word, Excel, PowerPoint, Access), Internet Explorer, and Outlook.
• Working knowledge of JIRA and Confluence.
• Strong verbal and written communication skills.
• Effective public presentation skills.
• Diligent time management and analytical skills.
• Flexibility to allow for occasional travel and ability to work evening and/or weekend hours.

Responsibilities:

• Work closely with development, testing, and deployment teams to plan release activities.
• Develop and maintain release schedules, considering dependencies and potential risks.
• Coordinate with stakeholders to ensure alignment on release timelines.
• Facilitate communication among teams involved in the release process.
• Identify potential risks and issues that may impact end users.
• Ensure documentation is accurate and accessible to all relevant parties.
• Collaborate with the team for adequate testing before deployment.
• Coordinate deployment activities and monitor the process.
• Address and coordinate resolution of post-release issues.
• Work with infrastructure to ensure reliable environment management.
• Identify opportunities for continuous improvement in the release lifecycle.
• Provide training and support to teams involved in the release process.