Senior Manager, Engineering (Customer & Hunting Experience)

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Requirements:

• 7+ years professional experience as an engineer, technical lead, or manager (previous management role not required).
• Previous experience with technical concepts such as database architectures (relational and nosql), containerization and orchestration, and a solid understanding of software development in multiple programming languages (Go, Node, Python preferred).
• Technical experience working with cloud-native services in at least one of the top cloud providers - GCP (preferred), AWS, Azure.
• Familiarity or aptitude for using data to understand processes and drive continuous improvement.
• Excellent active listening, negotiation, and conflict management skills across communication styles and levels and on remote/hybrid teams.
• Ability to empower and inspire a diverse set of engineers to a common goal and appreciate individuals for their unique contributions.
• Experience delivering SaaS applications preferred.

Responsibilities:

• Guide multiple teams to work together on large scale projects and deliver on business goals with timely, iterative execution.
• Build understanding of how the work of teams and individuals ties to company strategy and goals.
• Collaborate with PM, UX, and Quality teams to align and contribute to the product strategy, set expectations on delivery, and engage in healthy dialogue around trade offs and concerns.
• Cultivate a culture around structured software development, innovation, quality, and measurable continuous improvement.
• Contribute to activities related to budget management and resource planning, and make technical decisions in support of the product and technical roadmaps.
• Continuously provide coaching, feedback, and career growth to engineers.