Dutch-Speaking Customer Success Specialist

Posted 23 days agoViewed

💎 Seniority level: Entry, Previous experience in BPO and Customer Success or Account Management role

📍 Location: Hungary

🗣️ Languages: English, Dutch

⏳ Experience: Previous experience in BPO and Customer Success or Account Management role

🪄 Skills: Communication SkillsCustomer serviceMicrosoft OfficeOrganizational skillsCustomer Success

A high school diploma or equivalent, with a college level preferred.
Previous experience in BPO and Customer Success or Account Management roles.
Good knowledge of Microsoft Office products.
Excellent understanding of Customer Success and/or Account/Relationship.
Experience with SAP, Salesforce, Gainsight or similar CRM platforms is an advantage.
Customer centric mindset and empathy.
Excellent communication skills in English at all levels.
Excellent organizational skills and a structured approach.

Understand and drive customer success goals.
Monitor customer performance and uncover opportunities for growth.
Assist with billing, administration, and customer inquiries.
Collaborate globally with internal teams to ensure seamless service.
Provide prompt, reliable, and accurate information about products, services, and solutions while maintaining effective communication.