Italian-Speaking Customer Success Specialist

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Requirements:

• A High school diploma or equivalent, College level preferred.
• Previous experience in BPO and Customer Success or Account Management role.
• Proven track record demonstrating required skills and qualities.
• Good command of written and spoken English and Italian.

Responsibilities:

• Understand and drive customer success goals.
• Monitor customer performance and uncover opportunities for growth.
• Assist with billing, administration, and customer inquiries.
• Collaborate globally with internal teams to ensure seamless service.
• Provide prompt, reliable, and accurate information about products, services, and solutions to customers.