Senior Software Engineer - VOIP (Brazil)

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Requirements:

• 5+ years of hands-on programming experience with at least one modern language such as Java, Python, Go, or Elixir.
• Expert experience with VoIP platforms like NetSapiens, OpenSIPS, Asterisk, FreeSwitch, or Kamailio.
• Ability to diagnose, troubleshoot, and resolve quality issues related to VoIP, video, and telephony platforms.
• Experience troubleshooting telecommunications networks, VoIP, SIP, RTP, RTCP, parsing call records, sip traces, MOS Score, jitter, and delay.
• 6+ years of experience with cloud and hybrid or on-premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
• Solid understanding of OSI model, firewalls, IP routing, IP switching, VLANS, and QOS/COS.
• Hands-on experience with network monitoring, diagnostics, and analytics tools.
• Proficient in packet capture utilities and identifying application issues at the packet level.
• Experience in network, server, and application-status monitoring.
• Strong knowledge of VOIP and telecommunication industry standards.

Responsibilities:

• Develop and deploy VoIP features powered by a cloud PBX for local businesses to capture leads more efficiently and handle their phone system needs.
• Diagnose, troubleshoot, and resolve quality issues related to VoIP, video, and telephony platforms.
• Collaborate with cross-functional teams to design and develop VoIP solutions that meet the needs of customers, ensuring high call quality and reliability.
• Identify and resolve bottlenecks and performance issues within the VoIP infrastructure, implementing optimizations to enhance system efficiency and reduce latency.
• Play a key role in system implementations, contributing expertise and knowledge to ensure successful project outcomes.