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Senior IT Integration Engineer

Posted about 1 month agoViewed

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💎 Seniority level: Senior, 3-5 years

💸 Salary: 150000.0 - 170000.0 USD per year

🔍 Industry: Healthcare

🏢 Company: Garner Health👥 51-100💰 $45,000,000 Series B about 3 years agoBusiness IntelligenceBig DataMedicalEmployee BenefitsHealth Care

⏳ Experience: 3-5 years

Requirements:
  • 3-5 years supporting enterprise-level environments.
  • Expertise in building scalable processes with low-code tooling (Retool, Okta Workflows, Airtable).
  • Deep knowledge of Okta Workforce Identity (Okta Certified Admin or Consultant).
  • Experience with building workflows in Zendesk for complex customer service needs.
  • Experience in ITIL processes and managing IT in high compliance environments.
  • Some experience mapping processes in BPMN or similar standards.
  • Adaptability to evolving needs in a fast-growing startup environment.
Responsibilities:
  • Automate inter-departmental workflows across various platforms, including business operations, finance, onboarding/offboarding, and RBAC processes.
  • Help build out and manage Garner's Role-Based Access Control (RBAC) in Okta Workforce Identity.
  • Build automation for Garner’s customer success tools, including enhancements to Zendesk.
  • Develop and maintain integrations to improve operational efficiency within a HITRUST/SOC-compliant ecosystem.
  • Enable employees by refining workflows to support business objectives effectively.
  • Support IT operations and handle internal support escalations as needed.
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