Senior Product Manager, Patient Experience

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Requirements:

• 0 -> 1 product experience: You have 5+ years of experience building new consumer products (B2B2C product experience a plus).
• Thrive in ambiguity: You love tackling ambiguous problems in a fast-paced environment with an optimistic and energizing attitude.
• Growth obsessed: You are always searching for new ways to drive Growth, and obsess over the metrics to get there.
• Empathetic: You possess deep user empathy, have strong intuition on how they think, and love delighting them.
• Experimental: You’re innately curious and eager to quickly test and learn how users will respond to new experiences.
• Appreciate quality: You have an exceptionally high bar for building incredible experiences.
• Results driven: You care deeply about creating impact and driving results for Headway’s mission.

Responsibilities:

• Craft delightful, data-driven product experiences to ensure our patients get high-quality care quickly.
• Develop a vision and strategy for how we engage and support patients throughout their mental health journey.
• Work closely with design, engineering, data, and other cross-functional partners to learn and ship quickly.
• Deeply understand and embody the voice of our patients, while staying close to your team in order to quickly build and iterate on products for the patient journey.