ApplyClient Experience Coordinator (Native-like English Speaker)
Posted about 2 months agoViewed
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💎 Seniority level: Middle, Minimum 3 years
📍 Location: Greece
🔍 Industry: Hospitality
🏢 Company: Blueground👥 1001-5000💰 $45,000,000 Series D 10 months agoHospitalityPropTechProperty ManagementReal Estate
🗣️ Languages: Greek, English
⏳ Experience: Minimum 3 years
🪄 Skills: Project ManagementData AnalysisProject CoordinationCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingRelationship management
Requirements:
- Minimum 3 years of working experience in back office operations or customer service, or managing housing construction projects.
- Prior experience in route planning/scheduling is an asset.
- Fluency in Greek and native/nearly native English.
- Computer literacy.
- Strong communication skills, both written and verbal.
- Ability to maintain professional relationships with customers and partners.
- Problem-solving attitude.
- Flexibility to work during weekends.
Responsibilities:
- Receiving complex inquiries from guests and resolving issues to ensure excellent client experiences.
- Scheduling, collaborating and managing internal and external business partners for operational excellence.
- Liaising across functions to identify customer support issues and improve processes.
- Maintaining long-lasting relations with business stakeholders.
- Planning daily routes of operations associates based on tasks and customer needs.
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