Senior Marketing Technology Manager

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Requirements:

• 8+ years in Marketing, Product, or CRM roles with expertise in CRM tools, Marketing Tech, and enterprise-level systems integration.
• Strong understanding of marketing channels and expertise in Marketing Operations and MarTech.
• Proven track record of developing scalable automation, personalization, and data integrity.
• Ability to identify opportunities, prioritize initiatives, and develop roadmaps.
• Strong interpersonal skills for collaborating across teams.
• Leadership skills for coaching and developing teams.
• Willingness to work from 2 AM - 11 AM PH time.

Responsibilities:

• Lead the CRM vision and roadmap for CRM capabilities, enabling efficient best-in-class CRM campaigns.
• Partner with Product, Engineering, Data Science, and Analytics teams to identify opportunities for improved customer experience and operational efficiency.
• Serve as a technical leader for CRM, managing Product & Engineering requests.
• Develop processes, training, and documentation for CRM Operations team.
• Improve internal tools and processes to ensure personalized customer content.
• Advise senior leadership on CRM-related topics and business needs.