Head of Solution Engineering, SMB, Argentina, Remote

View full description

Requirements:

• Bachelor's or Master’s degree.
• 6+ years of experience in solution engineering, technical sales, or similar roles within SaaS companies.
• Strong technical background in web infrastructure, web analytics, and data management.
• Proven CRM and integration experience (Salesforce, Hubspot).
• Familiarity with front-end development technologies (JS/HTML/CSS).
• Exceptional communication and presentation skills for engaging both technical and non-technical stakeholders.
• Ability to develop strong relationships with customers and internal teams.
• Capacity to thrive in a fast-paced environment and creatively solve complex challenges.
• Adept at managing a (remote) team and promoting a collaborative environment.
• Quick learner with a passion for technology and iterative approaches.
• Experience in international settings, especially with teams in Eastern Europe, is preferred.

Responsibilities:

• Manage the MM & SMB SE team to enhance presales activities and onboarding.
• Collaborate with sales and customer success teams for revenue growth.
• Monitor MM and SMB deals for successful execution and risk management.
• Maintain relationships with key stakeholders across customer organizations.
• Oversee preparation and completion of RFPs.
• Track KPIs for the LATAM team to ensure performance aligns with goals.
• Recruit, train, and mentor team members for process improvement.
• Navigate complex project challenges for timely solution delivery.