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Customer Solutions Marketing Manager

Posted 26 days agoViewed

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💎 Seniority level: Manager, 5+ years

📍 Location: United States

🔍 Industry: Cybersecurity

🏢 Company: ZeroFox👥 101-250💰 $170,000,000 Post-IPO Equity over 2 years agoSecurityCyber SecurityNetwork Security

⏳ Experience: 5+ years

🪄 Skills: LeadershipCybersecurityStrategyContent creationCommunication SkillsCollaborationWritten communicationData analytics

Requirements:
  • Bachelor's degree in marketing or a related field, or equivalent experience.
  • At least 5 years of demonstrated experience in demand generation or customer campaigns.
  • Proven track record of collaboration with cross-functional teams.
  • Experience managing projects with tight deadlines in fast-paced environments.
  • Superior verbal and written communication skills for clear concept presentation.
  • Ability to balance analytical skills with creative approaches.
  • Strong understanding of the customer journey, lifecycle management, and data analytics.
  • Experience with complex MarTech stacks such as Marketo, SFDC, and 6Sense.
  • Familiarity with ABM tools like 6Sense, Drift, Mutiny, and Uberflip.
Responsibilities:
  • Identify areas of opportunity using customer data to build campaigns for adoption, retention, and renewal.
  • Manage integrated campaigns with customer success, account management, and product teams.
  • Lead marketers through campaign preparation, segmenting customers, content creation, and metrics.
  • Align stakeholders on campaign messaging and provide updates on performance and results.
  • Partner with customer teams to enhance customer experiences throughout their lifecycle.
  • Develop a customer advocacy strategy to support demand efforts.
  • Prioritize customer accounts annually for targeted efforts.
  • Optimize global marketing activities using data analytics.
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