Danish Speaking Customer Service Financial Sector - Remote in Greece

Posted 26 days agoViewed

📍 Location: Greece

🔍 Industry: Financial sector

🗣️ Languages: Danish, English

🪄 Skills: Communication SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationInterpersonal skillsFluency in English

Requirements:

Fluency in Danish and English, both written and spoken.
Experience in customer service, particularly within the financial sector, is highly desirable.
Excellent communication and interpersonal skills.
Strong problem-solving skills and a customer-focused approach.
Familiarity with financial products and services is an advantage.
Detail-oriented with strong organizational skills.
Ability to work efficiently in a remote team environment and manage time effectively.

Responsibilities:

Deliver high-quality customer service to Danish-speaking clients via phone, email, and chat.
Assist customers with account setup, management, and inquiries regarding transactions and products.
Resolve customer complaints and issues effectively while ensuring customer satisfaction.
Accurately document customer interactions and maintain detailed records for follow-up.
Collaborate with other departments to provide comprehensive support and solutions for clients.
Stay informed about the latest financial products and regulations to provide up-to-date assistance.
Achieve performance targets related to customer satisfaction and service efficiency.

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