Fraud Analyst

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Requirements:

• Bachelor's degree in Criminal Justice, Finance, Business, or a related field (or equivalent experience).
• 2+ years of experience in fraud detection and analysis, preferably in a financial or payments environment focusing on U.S. transactions.
• Familiarity with U.S. anti-fraud regulations and compliance requirements (e.g., REG E, UDAAP regulations).
• Proficiency in fraud detection tools and case management systems.
• Strong analytical and problem-solving skills for data-driven decision making.
• Excellent verbal and written communication skills.
• Ability to work independently in a fast-paced environment.

Responsibilities:

• Continuously monitor, review, and analyze transactions for potentially suspicious activity related to the U.S. market.
• Utilize various fraud detection tools and methodologies to assess risk and identify fraud trends.
• Prioritize cases and investigations based on risk level and potential impact.
• Proactively detect and investigate suspicious transactions, coordinating with internal teams for deeper analysis when needed.
• Maintain knowledge of the latest fraud schemes, tools, and techniques targeting U.S. customers.
• Review and manage real-time fraud rules.
• Document findings, maintain detailed case records, and escalate confirmed fraud cases according to company protocols.
• Prepare regular reports on fraud cases, trends, and patterns for stakeholders.
• Support compliance and regulatory reporting requirements relevant to the U.S. market.
• Carefully investigate all claims of fraud and disputes, escalating complex cases to management.
• Work closely with the Risk, Compliance, and Customer Success teams to enhance fraud detection capabilities.