Customer Success and Marketing-Coordinator - (003-0035)

Posted 25 days agoViewed

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💎 Seniority level: Junior, Minimum 2 years

📍 Location: Philippines, Nepal, AU, NOT STATED

💸 Salary: 1500 - 2000 AUD per month

🔍 Industry: Technology in salon industry

🏢 Company: Hunt St

🗣️ Languages: English

⏳ Experience: Minimum 2 years

🪄 Skills: Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingMarketingData management

Requirements:

Minimum 2 years of experience in customer success, marketing, or a related field.
Strong communication skills.
Experience with email marketing platforms and social media tools.
Attention to detail.
Familiarity with data entry, CRM, and email marketing software; experience with Klaviyo preferred.
Proactive, organized, and able to work independently.

Responsibilities:

Monitor the support email inbox and respond to customer inquiries.
Document and update customer requests in a spreadsheet.
Proactively assist new customers with setup via email or text.
Develop and execute a social media strategy aligned with brand goals.
Design, launch, and analyze email marketing campaigns.
Maintain hair inspiration and product image libraries.

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