IT Modernization Change Management Specialist

Posted 2024-11-26

💎 Seniority level: Senior, 5+ years

📍 Location: United States

💸 Salary: 45 - 50 USD per hour

🔍 Industry: Information technology and consulting

🏢 Company: OCT Consulting, LLC

🗣️ Languages: English

⏳ Experience: 5+ years

Requirements:

5+ years of proven experience in change management and IT modernization projects.

Prior experience with the USDA is advantageous.

Excellent written and verbal communication skills.

Strong analytical skills and attention to detail.

Knowledge of MS Project, JIRA, and MS Office tools required.

Ability to engage and collaborate with diverse stakeholders.

Experience with knowledge management systems, preferably SharePoint.

Experience creating infographics and CONOPS is desirable.

Certification in change management is advantageous but not required.

Bachelor’s Degree in a related field is required.

Must be a US Citizen and able to obtain a Public Trust clearance.

Responsibilities:

Develop IT Modernization Change Management Framework.

Conduct current state assessments and document technology impact analyses.

Perform change readiness and training needs assessments.

Develop communication plans and resistance management strategies.

Create training materials and user adoption metrics.

Track and publish changes to systems/applications.

Identify rollout strategies for new features.

Gather feedback on feature adoption and effectiveness.

Collaborate with stakeholders to address pain points.

Develop lessons learned and risk mitigation strategies.

Measure training effectiveness and develop standard processes.

Design surveys to gather stakeholder feedback.

Establish a centralized knowledge-sharing hub using SharePoint.

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