ApplyOnboarding Specialist, Spanish Speaking
Posted about 2 months agoViewed
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💎 Seniority level: Junior, 2+ years
📍 Location: US, EST, NOT STATED
🔍 Industry: Property operations and experience platform
🏢 Company: Breezeway👥 51-100💰 $15,000,000 Series B over 2 years agoInternetRental PropertyRentalProperty ManagementSoftware
🗣️ Languages: Spanish, English
⏳ Experience: 2+ years
🪄 Skills: Project ManagementCommunication SkillsCollaborationAttention to detailDocumentation
Requirements:
- 2+ years of relevant experience in implementation or project management.
- Experience in Technology or SaaS company.
- Fluency in Spanish.
- Proven creative problem-solving skills.
- Ability to navigate CRM software and web-based tools.
- Strong understanding of Google Suite and Zoom.
- Proficiency in Excel, including conditional formatting, VLOOKUP, and formula functions.
Responsibilities:
- Work collaboratively with Sales and Client Experience teams to implement new client accounts.
- Conduct training sessions to educate clients on best practices.
- Monitor and manage onboarding health across client implementations.
- Perform quality assurance by reviewing client interactions.
- Create and implement ideas to improve onboarding processes.
- Contribute to a collaborative team environment.
- Troubleshoot client issues or escalate as needed.
- Educate clients on leveraging tools for workflows.
- Collaborate with Sales and Product to improve based on client feedback.
- Develop domain expertise in property care.
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