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Client Success Manager | $50K-80K + Commission + Remote | Mission Driven Health Professionals Coaching Company

Posted 2024-11-22

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💎 Seniority level: Manager, 2-4+ years

📍 Location: North America

💸 Salary: 50000 - 80000 USD per year

🔍 Industry: Health and Fitness Coaching

🗣️ Languages: English

⏳ Experience: 2-4+ years

🪄 Skills: Business DevelopmentBusiness developmentCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingCoaching

Requirements:
  • 2-4+ years of experience in client success or account management in coaching or digital marketing.
  • 1+ year of experience in digital marketing, including managing webinars, funnels, and advertising.
  • Based in North America with English as the primary language.
  • Highly organized and capable of handling a large client load.
  • Experience in fast-paced environments with a growth-oriented mindset.
  • Consistency and reliability in supporting the team.
  • Studied or certified by recognized coaching influencers such as Tony Robbins or Brendan Burchard.
Responsibilities:
  • Conduct onboarding calls with new clients to ensure clarity on starting and focusing on fast wins.
  • Guide clients through programs via 1:1 and group calls, ensuring understanding of resources.
  • Update CRM with client notes to monitor progress and manage their engagement status.
  • Conduct renewal conversation calls at the contract's end.
  • Engage in community discussions to assist clients with challenges related to materials and mindset.
  • Participate in weekly team meetings and submit weekly performance reviews.
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