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Remote Inside Sales Representative

Posted 2024-11-22

View full description

💎 Seniority level: Entry, 1 - 3 years

🔍 Industry: Construction, surveying and engineering industries

⏳ Experience: 1 - 3 years

Requirements:
  • High School Diploma or equivalent; Bachelor's Degree in Business, Marketing, Communications or related field preferred.
  • 1 - 3 years proven experience in an inside sales role or in the construction equipment industry.
  • Strong communication and interpersonal skills.
  • Ability to build and maintain customer relationships.
  • Proficient in CRM software and Microsoft Office Suite.
  • Detail-oriented with strong organizational skills.
  • Ability to work independently and as part of a team.
  • Problem-solving mindset for effective customer inquiry handling.
Responsibilities:
  • Respond to inbound inquiries and reach out to potential customers via various communication channels.
  • Maintain thorough knowledge of product lines like machine control systems and construction tools.
  • Guide customers through the sales process from initial contact to order fulfillment.
  • Process orders accurately and coordinate with the operations team for timely delivery.
  • Build long-term customer relationships to drive repeat business.
  • Collaborate with Customer Success and Account Management for unified service.
  • Resolve customer issues professionally and promptly.
  • Track and report sales metrics including pipeline management and customer feedback.
  • Stay updated on industry trends and competitive offerings.
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