Microsoft D365 F&O Managed Services Service Delivery Manager

Posted 2024-11-21

💎 Seniority level: Manager, 6+ years

📍 Location: United States

🏢 Company: HSO

⏳ Experience: 6+ years

🪄 Skills: LeadershipProject ManagementMicrosoft DynamicsPeople ManagementProject CoordinationCross-functional Team LeadershipGoResource PlanningCommunication SkillsAnalytical SkillsCollaborationProblem SolvingNegotiationAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentation

Requirements:

6+ years of D365 for F&O implementation experience required.
Strong functional, analytical, presentation, documentation, training, and interpersonal skills.
Ability to solve complex problems creatively and support change management.

Responsibilities:

Serve as project lead and primary service delivery interface for customers.
Coordinate with Account Management and Customer Care Team on ERP initiatives.
Act as Solution Architect, managing all delivery aspects of projects.
Ensure timely communication of project status and resolution of issues.
Build and maintain productive relationships with clients and internal teams.
Manage internal systems for project status, resource plans, and financial updates.

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