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Donor Engagement Operations Manager

Posted 2024-11-21

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💎 Seniority level: Manager, Five years

📍 Location: United States

🔍 Industry: Non-profit / Hunger relief

🏢 Company: Rise Against Hunger

⏳ Experience: Five years

🪄 Skills: Project ManagementData AnalysisSalesforceData analysisResource PlanningCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingMicrosoft OfficeAttention to detailOrganizational skillsTime ManagementWritten communicationMicrosoft Office Suite

Requirements:
  • Bachelor degree in technology, business, international development or related field or equivalent work experience.
  • Five years related database experience in a fundraising environment with large CRM systems like Salesforce and Hubspot.
  • Proficiency with Salesforce.com, Hubspot, external giving platforms, and Google Apps.
  • Strong knowledge of the overall fundraising process related to databases and experience in database resource planning.
  • Ability to thrive in a hybrid work environment.
Responsibilities:
  • Accountable for analyzing and maintaining donor data and identifying new ways to leverage donor information.
  • Supports contributed revenue projects through re-engagement strategies, third-party giving, and matching gifts.
  • Acts as liaison between fundraising and operations to optimize donor data utilization.
  • Manages various projects focused on creating and implementing efficient processes for the Donor Engagement department.
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