Sr. Content Writer (UX)

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Requirements:

• 5+ years of professional content or UX writing experience.
• A strong portfolio featuring diverse writing samples that highlight the use of plain language in web applications, forms, or mobile apps.
• Excellent research skills and the ability to distill complex information into clear, engaging content.
• Strong attention to detail and the ability to adhere to content style guides.
• Understanding of UX writing principles, with a focus on accessibility and inclusive communication practices.
• Ability to work independently and collaboratively in a fast-paced remote environment.
• Strong organizational skills with the ability to manage multiple projects and meet deadlines.
• A degree in English, Communications, Journalism, or a related field.

Responsibilities:

• Write and edit plain language content for VA.gov web pages, explaining complex government services.
• Collaborate closely with designers, product managers, and subject matter experts across the VA to ensure adherence to plain language principles.
• Coach and persuade VA product teams on the value of clear, user-focused content.
• Manage and prioritize work across multiple product teams autonomously.
• Create accurate and accessible content.
• Audit content and work within intricate information architecture frameworks.
• Support content migration efforts and contribute to content governance processes.