Employee Relations Specialist, Old Navy - East (Remote)

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Requirements:

• Minimum of 3-5 years’ experience in Human Resources; Employee Relations experience preferred.
• Strong expertise in US employment law to identify potential legal risks.
• Demonstrated proficiency in conducting complex internal investigations, including key parties identification and risk reporting.
• Flexible and adaptable; able to work under pressure and handle sensitive issues.
• Excellent relationship building and communication skills with all organizational levels.
• Demonstrated excellence in influencing skills and conflict resolution.
• Strong leadership skills, including composure and command presence.
• High professional standards regarding customer service, confidentiality, and integrity.

Responsibilities:

• Conduct high-risk and complex investigations to resolve ER claims for Old Navy Field client group.
• Assess investigation findings and recommend solutions that positively impact brand health and culture.
• Partner with business partners and HR on consistent application of policies and procedures.
• Provide coaching to business partners on employee-related matters to enhance employee experience.