Danish speaking Customer service for major Technology company - Remote in Greece

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Requirements:

• Fluency in Danish (both spoken and written) is essential.
• Strong communication and interpersonal skills.
• Previous experience in customer service or a related field is preferred.
• Genuine interest and knowledge of technology products.
• Ability to work independently in a remote environment.
• Proficient in using customer management software and digital communication tools.
• Strong problem-solving skills with a customer-oriented approach.

Responsibilities:

• Provide high-quality customer support through phone, email, and chat in Danish.
• Assist customers with inquiries about technology products and services.
• Resolve customer complaints and technical issues in an efficient manner.
• Guide customers on product usage, features, and troubleshooting.
• Maintain accurate records of customer interactions and feedback.
• Stay up-to-date with product knowledge and industry trends to enhance customer interactions.
• Collaborate with team members to improve service delivery and customer satisfaction.