Physician Advisory Services Operations Manager

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Requirements:

• An Associate’s Degree or Bachelor’s Degree is preferred.
• Business experience in a healthcare and/or insurance setting is preferred.
• Experience in Worker’s Compensation and/or Auto insurance setting is preferred.
• Exceptional communication skills and a clear understanding of company business lines.
• Ability to apply critical thinking, manage time efficiently, and meet deadlines.
• Essential computer literacy and typing skills.

Responsibilities:

• Oversee and ensure the overall profitability of the regional operations center.
• Drive revenue growth by delivering excellent customer service and meeting scheduling and turnaround time requirements.
• Manage client inquiries, optimize physician costs, and ensure client invoices adhere to the fee schedule.
• Monitor key performance metrics of staff, conduct performance evaluations, and manage hiring and terminations.
• Interact with clients and support overall production and quality for the assigned region.