Program Manager, Technical Certifications

Posted 2024-11-21

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💎 Seniority level: Manager, 3+ years

📍 Location: USA

💸 Salary: 136000 - 195000 USD per year

🔍 Industry: Technology, cloud security

🏢 Company: Zscaler

🗣️ Languages: English

⏳ Experience: 3+ years

🪄 Skills: Project ManagementAgileProduct ManagementCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAgile methodologiesAttention to detailOrganizational skillsTime ManagementWritten communication

Requirements:

Bachelor's degree in Information Systems, Business, Education or a related field.
U.S. citizenship is required due to the nature of the customers assigned to this role.
3+ years of experience in professional certification programming in a large organization.
Experience with exam development platforms and coordinating with subject matter experts.

Responsibilities:

Manage the integrity, security, and operational quality of Zscaler Certification exams.
Responsible for the end-to-end activities for taking a certification to market.
Oversee exam development activities including job task analyses, item development, standard settings, and exam refreshes.
Develop and implement standardized processes for the exam development cycle.
Serve as an ambassador for subject matter experts, focusing on recruitment and relationship building.

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