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Remote in Greece - Polish Speaking Customer Service Representatives

Posted 2024-11-21

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๐Ÿ’Ž Seniority level: Entry

๐Ÿ“ Location: Greece, Poland

๐Ÿ” Industry: Customer Service

๐Ÿข Company: DailyStaffWorks

๐Ÿ—ฃ๏ธ Languages: Polish, English

๐Ÿช„ Skills: Communication SkillsProblem SolvingCustomer serviceMultitasking

Requirements:
  • Fluent in Polish and able to communicate in English (B2 level).
  • No need for prior customer service experience - just a desire to learn!
  • Comfortable with computers and multitasking.
  • Good listening, problem-solving, and relationship-building abilities.
  • Willing to relocate to Greece (at the company's expense).
Responsibilities:
  • Answer questions and resolve issues for customers via phone, email, and chat.
  • Use CRM tools to manage and track issues efficiently.
  • Ensure customer satisfaction by solving issues quickly and effectively.
  • Create a positive experience for each customer with friendly and professional communication.
  • Collaborate with your team and share feedback with management to keep improving.
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  • Fluent in Polish and able to communicate in English (B2 level).
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  • Basic tech skills; comfortable with computers and multitasking.
  • Good listening, problem-solving, and relationship-building abilities.
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  • Answer questions and resolve issues for customers via phone, email, and chat.
  • Use CRM tools to manage and track issues efficiently.
  • Ensure customer satisfaction by solving issues quickly and effectively.
  • Create a positive experience for each customer with friendly and professional communication.
  • Collaborate with your team and share feedback with management to keep improving.

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