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Remote in Greece - Polish Speaking Customer Service Representatives

Posted 2024-11-07

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💎 Seniority level: Entry

📍 Location: Greece, Poland

🏢 Company: DailyStaffWorks Germany

🗣️ Languages: Polish, English

🪄 Skills: Communication SkillsCollaboration

Requirements:
  • Fluent in Polish and able to communicate in English (B2 level).
  • Curiosity and a growth mindset; no prior customer service experience needed.
  • Basic tech skills; comfortable with computers and multitasking.
  • Good listening, problem-solving, and relationship-building abilities.
  • Willingness to relocate to Greece at the company's expense.
Responsibilities:
  • Answer questions and resolve issues for customers via phone, email, and chat.
  • Use CRM tools to manage and track issues efficiently.
  • Ensure customer satisfaction by solving issues quickly and effectively.
  • Create a positive experience for each customer with friendly and professional communication.
  • Collaborate with your team and share feedback with management to keep improving.
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  • Fluent in Polish and able to communicate in English (B2 level).
  • No need for prior customer service experience - just a desire to learn!
  • Comfortable with computers and multitasking.
  • Good listening, problem-solving, and relationship-building abilities.
  • Willing to relocate to Greece (at the company's expense).

  • Answer questions and resolve issues for customers via phone, email, and chat.
  • Use CRM tools to manage and track issues efficiently.
  • Ensure customer satisfaction by solving issues quickly and effectively.
  • Create a positive experience for each customer with friendly and professional communication.
  • Collaborate with your team and share feedback with management to keep improving.

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