Danish Speaking Customer support for major streaming services - Remote in Greece

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Requirements:

• Fluency in Danish (both spoken and written) is required.
• Excellent communication and interpersonal skills.
• Previous experience in customer service or support roles is preferred.
• Strong problem-solving skills with a commitment to customer satisfaction.
• Ability to work independently and manage time effectively in a remote setting.
• Interest in streaming services and the entertainment industry is advantageous.
• Familiarity with customer support software is a plus.

Responsibilities:

• Deliver outstanding customer support via phone, email, and chat.
• Assist customers with inquiries related to streaming services, subscriptions, and technical issues.
• Efficiently resolve customer complaints and offer effective solutions.
• Guide customers in utilizing streaming platforms to maximize their experience.
• Maintain accurate records of customer interactions for service improvement.
• Collaborate with team members to enhance overall service quality.