Senior Desktop Engineer

Posted 2024-11-20

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💎 Seniority level: Senior, 3+ years

📍 Location: California, Colorado, New Jersey, New York, Washington

💸 Salary: 115200 - 160000 USD per year

🔍 Industry: Health Insurance

🏢 Company: Clover Health

⏳ Experience: 3+ years

🪄 Skills: CybersecurityMac OS XCommunication SkillsAnalytical SkillsCollaborationProblem SolvingLinuxAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingDocumentationCompliance

Requirements:

3+ years of experience as an IT Engineer, IT Desktop Engineer, or in a similar role.
3-5 years of experience with JAMF or Intune, showcasing expertise in mobile device management and endpoint security.
3-5 years of experience managing Mac and Windows infrastructure.
Understanding of network infrastructure, including troubleshooting, configuration, and maintenance.

Responsibilities:

Be responsible for deploying all laptop, mobile devices, and tablets used by Clover and maintaining inventory of assets.
Ensure the end user experience of deployed devices and timely upgrades, updates, and security fixes.
Oversee installation, configuration, and maintenance of computer systems and software applications.
Assist in planning and executing upgrades, patches, and migrations for operating systems and applications.
Implement and manage security protocols to protect systems and data from cyber threats.
Monitor system performance and optimize for efficient operations.
Respond to system issues, identifying root causes and resolving technical problems promptly.

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