(Slovak) Customer Support Consultant (Trnava, remotely)

Posted 2024-11-20

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💎 Seniority level: Entry

📍 Location: Slovakia, CET, NOT STATED

🔍 Industry: Support-as-a-Service

🏢 Company: SupportYourApp

🗣️ Languages: Slovak, English

🪄 Skills: Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Requirements:

Excellent Slovak and English (B2) communication skills.
Attention to details.
Analytical and research skills.
Positive and responsible attitude.
Personal laptop or computer (at least 8Gb of RAM).
Stable internet connection (minimum 50 Mbps download and 40 Mbps upload).

Responsibilities:

Communicate with hot leads and existing customers via calls.
Build positive and long-lasting relationships with customers.
Meet team KPIs.
Stay up-to-date with cutting-edge technology.
Securely handle customers’ sensitive information.
Apply latest customer happiness practices.
Maintain working knowledge of client’s products and services.

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