(Slovak) Customer Support Consultant (Košice, remotely)

Posted 2024-11-20

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💎 Seniority level: Entry

📍 Location: Slovakia, CET, NOT STATED

🔍 Industry: Support-as-a-Service, Customer Support

🏢 Company: SupportYourApp

🗣️ Languages: Slovak, English

🪄 Skills: Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Requirements:

Excellent Slovak communication skills.
Proficient in English (B2) communication skills.
Attention to details.
Analytical and research skills.
Positive and responsible attitude.
Personal laptop or computer (at least 8Gb of RAM) and stable internet connection (minimum 50 Mbps download and 40 Mbps upload).

Responsibilities:

Communicate with hot leads and existing customers via calls.
Build positive and long-lasting relationships with customers.
Meet team KPIs.
Stay current with cutting-edge technology.
Work securely with customers’ sensitive information.
Apply the latest customer happiness practices.
Maintain working knowledge of the client's products and services.

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