Account Manager, iLawyer Marketing

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Requirements:

• Minimum 2+ years of hands-on Account Management experience, preferably in a small to mid-sized legal marketing agency.
• Bachelor's degree (BA/BS) in Marketing, Business, Communications, or a related field.
• Experience managing client relationships and delivering digital strategies.
• Solid digital marketing expertise including hands-on experience in SEO, paid media, social media, email marketing, or content marketing.
• Proficiency with Content Management Systems (CMS) like WordPress required.
• Knowledge of website analytics, tracking tools, and performance optimization is a plus.
• Ability to work in a collaborative environment with cross-functional teams.
• Genuine passion for client success with a focus on providing exceptional service.

Responsibilities:

• Serve as the primary point of contact for clients, facilitating clear and consistent communication between the client and iLawyer Marketing.
• Establish strong working relationships with clients, ensuring their needs and expectations are understood and met.
• Regularly analyze and review client performance data using Google Analytics to track and assess key metrics.
• Prepare and present monthly analytics reports that provide actionable insights to clients, helping them understand their campaign results and areas for improvement.
• Collaborate with both the marketing and sales teams to identify opportunities for improving client performance.
• Build and maintain long-term client relationships to ensure satisfaction and account retention.
• Proactively engage with clients to anticipate their needs and prevent potential issues.